Shipping & Delivery Policy
Thank you for shopping with us. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Order Processing
All orders are processed within 1–2 working days after order confirmation. Our team may contact customers to verify their order before dispatch.
2. Delivery Time
Once dispatched, orders are usually delivered within 3–5 working days depending on the customer's location.
Delivery times may vary for remote areas or due to courier delays.
3. Shipping Charges
Shipping charges may vary depending on the location and current promotions. Any applicable shipping fee will be clearly shown at checkout before you place your order.
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan. Customers are requested to keep the exact amount ready at the time of delivery to avoid inconvenience.
5. Delivery Attempts
Our courier partners usually attempt delivery 2–3 times. If the customer is unavailable or does not respond, the order may be returned to us.
6. Order Tracking
Once your order is dispatched, you may receive tracking information through SMS, WhatsApp, or email depending on the courier service.
7. Delays
While we try our best to ensure timely delivery, delays may occur due to:
- Courier service issues
- Weather conditions
- Public holidays
- High order volumes
We appreciate your patience in such situations.
8. Delivery Refusal
Customers are advised to only place orders if they intend to accept the parcel. Refusing confirmed orders without a valid reason may result in restriction from future purchases.